Privacy & Cookie Policy

 

​This privacy and cookie policy (the Policy) describes the personal data collected or generated (processed) when you usewww.ejcreativeinteriors.com (the Site). This Policy describes the types of personal data collected and how your personal data issued, shared and protected. It also explains the choices you have relating to your personal data and how you can contact us.

If you do not agree with the terms of this privacy policy, please do not access the Site.

 

​Relevant Legislation

• UK Data Protection Act 1988 (DPA)

• EU Data Protection Directive 1995 (DPD)

• EU General Data Protection Regulation 2016/679 (GDPR)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this Site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.

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​Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

 

Personal Data

Personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

 

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.​

 

Financial Data

Financial information is not taken directly on any webpage on this website.​

 

Use of Your Information

Having accurate information about you permits us to provide you with an efficient customer experience. Specifically, we may use information collected about via the Site to:

a)    Email you regarding your account or services

b)    Perform other business activities as requested.

c)    Request feedback and contact you about your use of our Services.

d)    Respond to product and customer service requests.

 

How long will we store your personal information?

Except if required otherwise by law, we retain your personal data for as long as necessary to fulfil the purposes for which we collect it and also where we have a legitimate interest in doing so. such as:

• To facilitate your enquiry and provide you with information and services as necessary.

• To enable us to respond effectively to grievances that may arise after you cease to engage with us; or

• Where you sign up to receive e-mail marketing from us we will retain your e-mail address after you opt-out of receiving e-mails in order to ensure that we continue to honour and respect that request.

You can ask us to access, rectify or, in some circumstances, delete your personal data.

We may also anonymise your data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:  

 

1. By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

 

2. Third-Party Service Providers We may share your personal data with third party service providers who provide us with a variety of administrative, statistical, and technical services.

 

Automatic collection of information

As with all websites, automatic, anonymous records of which pages are viewed are maintained. The logging system will also collect various other non-personal data (such as operating system, browser or other access technology used, and screen resolution from each visitor's computer). The visitor's IP address will also be logged but will not be used to personally identify any visitor.

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This information will be aggregated together into anonymous statistical data only. The system will not collect any other data - and the data collated will remain Our property and will be used solely for the purpose of maintaining and improving the website.

 

Web browser cookies

Cookies are small blocks of data created by a web server while a user is browsing a website and placed on the user's computer or mobile device by the user's web browser. Cookies are placed on the device used to access a website, and more than one cookie may be placed on a user's device during a session.

We use cookies on our Site which amongst other things, help us to improve your experience of our website and to ensure that it performs as you expect it to. Cookies can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs.

 

You can set your cookie preferences when you arrive at our website or change them at any time by editing your browser settings. Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented.

 

Website Analytics

We may also partner with selected third-party vendors[, such as [Adobe Analytics,] [Clicktale,] [Clicky,] [Cloudfare,] [Crazy Egg,] [Flurry Analytics,] [Google Analytics,] [Heap Analytics,] [Inspectlet,] [Kissmetrics,][Mixpanel,] [Piwik,] and others], to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyse and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.​

 

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

 

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.

 

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen

 

Options Regarding Your Information

 

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by Contacting us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

 

Changes to this Policy

This Policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.​

 

How to complain

We hope that we can resolve any query or concern you raise about our use of your data so please in the first instance get in touch via the contact details below.

You do however have the right to make a complaint under the General Data Protection Regulation to a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns.

 

Contact Us

If you have questions or comments about this Policy, please contact us at info@ejcreativeinteriors.com​Last updated: June, 2024