FREQUENTLY ASKED QUESTIONS
Everything You Need to Know
If you have a question that is not answered here, please do not hesitate to get in touch. We are happy to talk through anything before you take the next step.
Working with EJ Creative Interiors
We are based in South Oxfordshire and work with private homeowners, property developers and investors across the South East and beyond. The Virtual Room Makeover is available to clients anywhere in the UK.
The best starting point is a complimentary Discovery Call. In 30 minutes we can understand your project, your goals and your timeline, and point you clearly in the right direction — whether that is one of our services or simply some honest advice.
You can book a complimentary Discovery Call through the contact page. We will take it from there.
No lengthy preparation is needed. It is a relaxed, friendly conversation to understand your vision, your goals and the unique needs of your space — and to make sure we are the right fit for each other before taking the next step.
When booking, you will be asked to provide a few brief details:
- Project location
- A short description of the project
- Your desired timeline
- Your estimated budget, including design fees
That is all we need to get the conversation started.
We are selective about the projects we take on, because we only work on projects we can deliver to the standard our clients expect. If we are not the right fit, we will say so honestly and, where possible, point you in the right direction.
his depends entirely on the scope and complexity of the project. A Home Design Consultation is completed within a matter of days. A Virtual Room Makeover typically takes two to four weeks. Full-scope interior design projects vary significantly depending on the size of the property, lead times and the scope of work involved. We will give you a realistic timeline at the outset and keep you informed throughout.
THE HOME DESIGN CONSULTATION
It is a focused, hands-on session at your property where we work through your specific design challenges and give you a clear, actionable direction. It is ideal for anyone who needs expert guidance without the commitment of a full-scope project.
Consultations are either two or four hours, depending on the scope of your project. We will confirm the right option during the Discovery Call.
Within three days of our session you will receive a written summary, curated retail links for all recommended items, and a clear outline of next steps so you can move forward with confidence.
No. The Home Design Consultation is advisory only and focuses on immediate, practical advice. Floor Plans (2D Layouts) are included in The Virtual Room Makeover and The Signature Full-Scope Design.
Yes. Some clients begin with a consultation and later choose to continue with a full-scope service. There is no obligation to do so, but the option is always there.
THE VIRTUAL ROOM MAKEOVER
It is a complete, professionally designed scheme for a single room, delivered entirely online. You receive everything you need to transform your space, including a mood board, floor plan, surface finish recommendations, a curated furniture selection, a shopping list with direct retail links and a styling guide.
The service focuses on one room or defined area. If you have multiple rooms you would like to address, please mention this during the Discovery Call and we can discuss the best approach.
Yes. One round of revisions is included to refine the scheme before it is finalised.
Yes. The Virtual Room Makeover is designed for clients who are comfortable managing the implementation themselves. You will have everything you need to do so confidently, including a detailed styling guide for the finishing touches.
FULL-SCOPE INTERIOR DESIGN
It covers the entire design journey from initial brief to final installation. This includes space planning and layouts, technical drawings, material and finish specifications, bespoke furniture, lighting, window treatments, procurement and on-site styling. Every detail is managed on your behalf.
Our Design Fee is tailored to each project based on its scope and size. This covers the full design process from initial concept development through to design documentation and presentations ensuring every detail is considered and clearly communicated before anything is purchased or implemented.
Once your design is signed off we can manage the entire purchasing process for you. The Procurement Fee is charged separately to the Design Fee and covers everything from order tracking and logistics through to quality checks and issue resolution so you don't have to worry about a thing.
Both. We work on individual rooms, key spaces and whole-home transformations. The scope is defined at the outset and tailored entirely around your project.
Yes. We have experience across new-build developments, full renovations and refurbishments, and work closely with architects, contractors and project managers where required.
Yes, and we are always happy to do so. Good design is a collaborative process and we enjoy working as part of a wider team to deliver the best possible outcome for the project.
THE PREMIUM VACANT HOME STAGING
Home staging is the process of professionally furnishing and styling a vacant property to help potential buyers emotionally connect with the space and visualise themselves living there. Empty properties can feel cold and smaller than they actually are. Staging introduces warmth, scale and lifestyle potential, consistently leading to quicker sales and stronger offers.
The one-time Staging Fee covers everything involved in bringing the property to life including the initial consultation, bespoke staging plan, labour, transportation, professional installation and de-staging once the property has sold or the contract period ends.
All furniture, artwork, rugs, lighting and accessories used in the staging are rented for the duration of the contract. The standard rental period is 8 weeks though this can be tailored based on your specific requirements. The Inventory Rental Fee is separate to the Staging Fee and is based on the value of items used.
The furniture and accessories used in your staging are selected by our team based on the property's architectural style, target buyer demographic and the bespoke staging plan developed during your consultation. This ensures every piece is chosen strategically to maximise buyer appeal rather than personal taste.
That said, if you have specific preferences or requirements we are always happy to discuss these during the initial consultation to ensure the final result aligns with your vision for the property.
Our stylist selects all supplementary accessories based on what will work best with your existing furniture and the overall aesthetic of the property. Every decision is made with one goal in mind, ensuring your listing photographs are as impactful and appealing as possible to prospective buyers.
Yes. A professional photography session is included as part of the service and takes place once staging is complete providing stunning listing images that are ready to use immediately.
Once the property has sold or the contract period ends our team returns to efficiently remove all staging inventory leaving the property empty and ready for completion.
Ready to get started?
Book a complimentary 30-minute Discovery Call to talk through your project, explore your goals and find out which service is the right fit. It is a straightforward conversation with no pressure, just clarity on the best next step for your home.